Frequently
Asked Questions

Got a question? You’re probably not the only one.

Mental health training isn’t something you do every day, so here are the questions we get asked the most.

Have a different question? Flick us a message, we’re always happy to help.

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  • Nope. Our training is educational, not therapeutic. 

    We talk about mental health but the training is practical and skills-based. You’re never expected to share anything personal unless you want to. Our sessions are inclusive, trauma-informed and psychologically safe. We make sure everyone feels comfortable.

  • We don’t do therapy or counselling but we know some legends who do. If you or someone on your team needs professional support, we’re happy to connect you with the right people. Check out our referrals page.

  • Absolutely. Our training supports your workplace’s ability to meet psychosocial risk obligations under the latest WHS legislation. It also fits nicely into your overall wellbeing or safety strategy.

  • We do. We’re based in Brisbane but we deliver training onsite and Australia-wide. We’ve facilitated workshops in locations including:

    • Brisbane

    • Sunshine Coast

    • FNQ

    • Toowoomba

    • Port Macquarie

    • Sydney

    • Melbourne

    • Country Victoria

    • South Australia

    • Tasmania

    • Perth.

  • Group sizes depend on the specific course. 

    • Mental Health First Aid (MHFA): 6 to 20 participants

    • ASIST: up to 30 participants. 

    • Leadership and tailored sessions: Flexible - we can chat about what works best.

    Most of our training needs at least 6 participants. If your group is smaller, we can talk about options, like joining a public course or partnering with another organisation in your area.

  • Yes. We offer blended MHFA training, which includes a self-paced eLearning module and two live Zoom sessions. Some of our shorter workshops can also be delivered fully online (and yes, we make Zoom bearable).

  • They do. Accredited courses like MHFA and ASIST include nationally recognised certificates valid for 3 years. We can also provide attendance certificates for shorter workshops.

  • We’ve worked with teams in:

    • Healthcare

    • Construction and trades

    • Education

    • Farming and Agriculture

    • Finance

    • Disability and community services

    • Transport and FIFO

    • Government sectors. 

    Our training is adaptable to any workplace.

  • We sure do. We offer special rates for NFPs and charities. We’re also open to partnering on grants or funding applications to help make training more accessible.

  • Absolutely. Whether it’s tweaking language, using real examples from your industry or tailoring content for your audience - every session can be shaped to your needs.

  • Yep. Our core programs (like MHFA and ASIST) are developed by trusted national bodies and backed by solid research. All sessions are delivered by accredited instructors.

  • With bigger providers, it can feel a bit impersonal. Same slides, same script.

    At Pharus Wellbeing, we care about making the training land. It’s tailored to your team, run by someone who gets your industry and designed to be something people remember (in a good way).

    It’s easy to book, easy to run and we’re with you the whole way.

    Most of our clients return because of how easy, meaningful and effective the experience is.